PRIVACY & COOKIE POLICY

When you view www.aromassalutis.eu your visit and any dispute over privacy is subject to this Privacy Statement, Disclaimer and the Terms and Conditions of Use.

Aromas Itinerarium Salutis Association recognises the importance of protecting the privacy of anyone who visits the Website. This Privacy Statement sets out the policy adopted by Aromas Itinerarium Salutis Association towards the collection and use of information obtained from those visiting and using this site.

Aromas Itinerarium Salutis Association (referred to as “we”, “us” or “our” in this privacy notice) is the data controller and as such is responsible for your personal data.

By providing us with your information you confirm that you are over 13 years of age. If you have any queries, please get in touch with us.

1. Introduction

This notice informs you of our policy regarding information we hold and record about you. It sets out the conditions under which we may process personal information that you provide to us. It covers information that could identify you (“personal information”) and information that could not identify you. In the context of the law “process” means to collect, store, transfer, use or otherwise act on information.

We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to trust that their personal information will not be used for any purpose unintended by them, and will not accidentally be transferred to a third party.

We undertake to preserve the confidentiality of all information you provide to us, and trust that you reciprocate.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by contacting us.

Our policy complies with EU law including the requirements of General Data Protection Regulation (GDPR).

2. Who we are

LEGAL NAME Aromas Itinerarium Salutis
EMAIL ADDRESS director@aromassalutis.eu

3. How we process information about you

The law requires that we process personal information under one of six defined bases and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then, if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

4. Information we process as a contractual obligation

When you contact us about a service we provide as part of our business, create an account on our website (buy a product or service from us, or otherwise agree to our terms and conditions) a contract is formed between you and us. Any processing of information that may lead to a contract – e.g. contacting us to enquire about a service or product – is also processed in this way as it may lead to a contractual obligation.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  • verify your identity for security purposes
  • sell products to you
  • provide you with our services
  • provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between you and us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide information to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual are not personally identifiable.

5. Information we process with your consent

Through certain actions when there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our business, products or services, you are providing your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information.

Sometimes you might give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide information, for example to monitor the performance of a particular page on our website.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us, or by choosing to unsubscribe from emails that we send you.

6. Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, in doing so. Where we process your information on this basis, we do so after having given careful consideration to:

     

      • whether the same objective could be achieved through other means

      • whether processing (or not processing) might cause you harm

      • whether you would expect us to process your data, and whether you would consider it reasonable to do so.

    For example, we may process your data on this basis for the purposes of:

       

        • record-keeping for the proper and necessary administration of our organisation/business

        • responding to unsolicited communication from you to which we believe you would expect a response

        • protecting and asserting the legal rights of any party

        • insuring against or obtaining professional advice that is required to manage organisational/business risk

        • protecting your interests where we believe we have a duty to do so.

      7. Information we process because we have a legal obligation

      We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation, such as HMRC tax or insurance obligations.

      We may be required to give information to legal authorities if they request it or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.

      8. Sending a message via our website or contacting our support team

      When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you need.

      We record your request and our reply in order to increase the efficiency of our business.

      We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

      9. Complaints regarding content on our website

      If you complain about any of the content on our website, we shall investigate your complaint.

      If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

      10. Complaints received about our business

      If we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.

      If your complaint reasonably requires us to contact another party, we may decide to give that party some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

      We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

      Use of information we collect through automated systems when you visit our website

      11. Cookies and Local Storage

      Cookies

      Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

      Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

      Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

      Some examples of how cookies may be used:

      • to track how you use our website
      • to record what is held in a shopping basket
      • to record whether you have seen specific messages we display on our website
      • to record your answers to surveys and questionnaires on our site while you complete them.

      Local storage

      Local storage is a component of the Web storage application programming interface. It is a method by which Web pages locally store named key/value pairs inside a client’s Web browser. Similar to cookies, this saved data exists even when you close a browser tab, surf away from the current website or close the main browser.